What We Collect and Why We Keep It
When you open an account with us, we collect the details you provide directly — your name, contact information, and the wallet identifier you link for deposits via DANA, OVO, or GoPay. We also capture technical data: device type, browser session tokens, and IP address, which
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helps us detect unauthorised access attempts. Transaction records tied to your e-wallet are kept for account reconciliation and to resolve disputes. We do not sell your personal data to third parties. Your DANA, OVO, or GoPay account number is stored in encrypted form and accessed only
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when a withdrawal or deposit verification requires it. We retain account data for as long as your account remains active and for a defined period after closure, in line with applicable record-keeping obligations. If you are in Denpasar or anywhere else in Indonesia, the same data
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standards apply to your account. Availability of our services depends on local law and eligible regions — this policy reflects that position. Any third-party payment processor we work with is bound by data handling obligations consistent with this policy.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.